As you will have seen in the national media, veterinary services have been in high demand in the last 18 months due to increased pet ownership. We are managing this current situation as best as we can which often means booking routine appointments later in our diary.
In order to continue providing the best urgent and emergency vet cover and routine health care for all our current and new clients we are making some temporary changes which will come into effect from Monday 20th September 2021.
Temporary Changes
Until further notice, please contact our Cliff Lane Surgery, which will be open as normal to book an appointment or to order repeat medication or food. We are reducing our opening hours at Ellenbrook Surgery for the collection of mediation only and you will be advised when your medication is ready.
These temporary changes will allow us to have a full complement of vets, nurses and receptionists at Cliff Lane enabling us to give the best possible service and care, which remains our priority, including the hospitalisation of sick animals.
These changes do not affect our normal emergency out of hours service.
| Riversbrook – Cliff Lane
93 Cliff Lane, Ipswich, IP3 0PQ 01473 216 042 |
Opening Hours:
Monday – Friday – 8am – 7pm Saturday – 8am – 2pm Sunday – 9am – 11.30am |
|
Riversbrook – Ellenbrook 3 Ellenbrook, Green, Ipswich, IP2 9RR 01473 686845 Open for the collection of medications only |
Opening Hours:
Monday, Wednesday & Friday 1.30pm – 7.00pm Tuesday & Thursday 8.00am – 1.30pm |
There will also be a complimentary drop off service for our clients who are at risk or are unable to travel to the surgery at these times.
How you can help us
To help us to book in and see as many patients as possible:
- If you can’t make your appointment, please let us know so that we can offer this to someone else
- Book routine appointments well in advance eg booster vaccinations, neutering, animal health certificate etc
- Only attend the practice if you have a pre-booked appointment including the collection of flea & worm treatment, repeat medications or food.
We really do appreciate your support and understanding during the current situation and are working hard to ensure your pets are treated as soon as possible.
